Email
The "collect for output" and "packaged" folders should be compressed (stuffed or zipped) before emailing. Also, any individual illustrator files should stuffed or zipped before emailing. Files under 5MB in size can be emailed to us. Files over 5MB in size should be burned to a CD or DVD or sent via FTP.
Why use compression?
Compression makes your files and folders smaller, so they transmit faster over the Internet and via email. Compression also protects files from becoming corrupt during email transmission.
CD or DVD
Drop off a CD to our shop or call us to pick it up. Any files over 100MB should be burned to a CD or DVD.
FTP Information
After compressing your files you can send them to us using yousendit.com. This is a free service for files under 100MB in size.
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Use the email address mail.box@tapwestpalm.com in the "To:" field.
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Enter your email address in the "From:" field.
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Enter your customer service representative's name in the "Subject (optional)" field
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Enter a short description about your job in the "Enter message (optional)" field.
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Click the "Browse..." button and find your compressed file.
You can add any number of files as long as the total size does not exceed 100MB. If you send files over 100MB yousendit charges you a fee. Any files over 100MB should be burned to a CD or DVD.
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Once your artwork is attached click the "SEND IT" button.
